Contact

Connect with Cool Cube Merch

Reach Out, Share Ideas, Join the Cube-Lover's Conversation

At Cool Cube Merch, we're more than just a store – we're a hub of creativity and collaboration. Whether you have questions, customization requests, or simply want to share your passion for cubing, our virtual doors are always open. Use the form to drop us a message, and let's engage in a conversation that celebrates your unique ideas and our shared love for all things cubing. Your journey starts here, with Cool Cube Merch.

Email

orders@coolcubemerch.com

Call or Text

317-660-5503

OUR SOCIAL MEDIA

Your Questions, Answered

Navigating Your Cubing Journey with Clarity

Curious minds find their answers here. Delve into our FAQ section to uncover insights that pave the way for a smoother, more enjoyable experience with Cool Cube Merch. From shipping queries to customization options, we've compiled a treasure trove of information to empower you on your cubing adventure. Explore the FAQ below and embark on a journey of discovery!

Do you make custom orders?

Yes! Please send us an email and let us know what you’re interested in, and we’ll let you know if we can do it.

Do you make club or team merchandise?

Yes! Special pricing is available for large orders to make your cubing club or team the best outfitted they can be. Send us an email with more information and we’ll let you know what we can do.

How long will delivery take?

Our items are worth the wait! Delivery in the US is currently taking about 2 weeks for most items. International deliveries are taking around 4 weeks, though Canada is faster.

How much does shipping cost?

Shipping within the USA is free for all purchases over $35. Shipping rates to other countries and for orders under $35 vary, but will be clearly displayed after you add the items to your cart and enter your shipping address on the checkout page.

Do you ship to my country?

We ship to nearly all countries, EXCEPT the following:

Belarus, Burundi, Central African Republic, Cuba, Iran, Libya, North Korea, Somalia, Sudan, Syria, Zimbabwe

There are occasional additional exceptions on certain items. The best way to confirm is to proceed through the checkout process. If there are shipping issues we identify after checkout, we will reach out to you as soon as possible and promptly refund you for any items that we’re not able to ship to that destination.

Do I receive an invoice of my order?

Yes, as soon as your order is processed, you will receive an invoice via email.

What is your return & refund policy?

Our goal is 100% customer satisfaction. If you are not fully satisfied your order, contact us within 14 days of receiving your item for a replacement or refund. If there are quality issues with your item, we require that you send us photos showing the issues, and we will replace the item. If you changed your mind about an item or want a different size, you will be responsible for shipping costs to return the item to us and (if applicable) for the new item. For a refund, you will be responsible for the return shipping costs. Orders are submitted to production very quickly after they are placed, so it generally won’t be possible to cancel an order once it is placed, but returns and refunds would be available as described here.

Become a Cube Ambassador: Your Journey Awaits!

Are you ready to amplify your passion for cubing while making a mark in the cube-loving community? Cool Cube Merch welcomes you to step into the spotlight as a proud ambassador of our brand.

Unleash Your Cubing Influence

At Cool Cube Merch, we're on the lookout for dynamic individuals whose cubing-themed social media presence resonates with the community's beating heart. We're not just seeking promoters; we're seeking partners who share our love for the art of cubing and are excited to showcase our merchandise in a way that embodies professionalism and authenticity.

Elevate Your Influence: Requirements to Soar With Us

Our requirements set the stage for a thriving partnership, but keep in mind that the cubing world is constantly evolving, and so might our criteria. Presently, we're seeking individuals who:

Possess a dedicated cubing-focused social media channel that mirrors your passion.
Garner an average of at least 500 interactions (likes and comments) per post, a testament to your engaged community.

Your Path to Partnership: A Simple, Four-Step Journey

Ready to embark on this exciting venture? We invite you to take the leap:

Provide us with the link to your vibrant social media page that's steeped in cubing enthusiasm.
Share your average number of interactions per post – it's a testament to your captivating influence.
Express your aspirations for this partnership; what do you hope to achieve?
Unleash your creativity: Give us a glimpse of your ingenious ideas on how to best showcase Cool Cube Merch.

Expectation Meets Inspiration: Your Next Steps

If you meet our current criteria and have shared your enthusiasm with us, anticipate a response within two weeks. This is your moment to shine, to craft a lasting legacy in the world of cubing. Join us on this exciting journey, as together we bring the vibrant colors of cubing to life through Cool Cube Merch.